Roers

  • General Manager - Residential Property Management

    Job Locations US-ND-Fargo
    Posted Date 2 weeks ago(4/3/2018 12:58 PM)
    ID
    2018-1071
    # of Openings
    1
  • Overview

    Roers Property Management is seeking a full time general manager to provide direct oversight, supervision, and management for a group of residential properties operated by Roers.  Our portfolio contains over 1000 beds comprised of apartments, townhomes, and single family homes. The General Manager’s role is to maximize both occupancy and the financial income for each property, while maintaining the property standards and a positive image for Roers Property Management.

     

    Under the direction of the RPM Operations Manager, the General Manager will ensure the ongoing satisfaction of the residents and building owners, while providing accurate execution & maintenance of leasing documents and enforcing the company’s policies and procedures. This leader will focus on cultivating a positive, engaged and productive culture with the property ambassador & maintenance teams, ensuring Fair Housing guidelines and RPM policies & procedures are upheld. 

     

    This position is fast-paced and perfect for someone who enjoys working with people, can multi-task, has superb time management skills and doesn’t feel the need to be tied to a desk.  The ideal candidate is polished, engaging and energetic.  In addition, the General Manager has excellent sales and customer service experience necessary to successfully lease a rental unit, as well as coaching skills to train new team members on sales, leasing and customer service. and ensure an experience and process that will encourage residents to stay.

    Responsibilities

    • Ensure premier experience for all current and future residents and co-singers
    • Property knowledge and oversight
    • Onsite training and supervision of Property Ambassador team
    • Policy and Process Management
    • Occupancy Management
    • Rent Collection
    • Financial Reporting

    Qualifications

    In order to achieve success Roers Property Management team members must embrace the following Core Values:

    • Honesty
    • Relationships
    • Service
    • Creativity and Forward Thinking

    Other Requirements:

    • Excellent written and oral communication skills
    • Strategic thinker and problem solver
    • Able to foster strong culture and relationships with team and residents
    • Promote a trustworthy environment by meeting deadlines with accuracy and timeliness
    • Have a strong attention to detail, yet can also see the big picture
    • Can eloquently handle crucial conversations
    • Willingness to be on-call and handle emergencies
    • Ability to learn property management software, knowledge of Yardi a plus
    • Proficient in Microsoft Office Suite
    • Must eb able to work in the U.S. and possess a valid driver's license

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